Warranty Policy & Service Guarantee
Last Updated: August 2026 | Website: Logo-Design.info
At Logo-Design.info, we take pride in delivering top-tier creative work. Whether you are downloading our free graphic assets directly from our portfolio or hiring us for custom work, we stand by the quality, originality, and functionality of our designs.
1. Scope of Coverage
This Warranty Policy applies to both our free resources and our custom graphic design services offered directly or executed via our verified freelancing platforms.
2. Free Portfolio Downloads Guarantee
- File Integrity: We guarantee that all free downloadable design files on Logo-Design.info are clean, vector-ready (where specified), and free from malicious code or corrupt archives.
- As-Is Basis: Free downloads are provided "as-is" for personal or specified commercial use. Technical assistance for free items is limited, but we guarantee initial file download stability.
3. Custom Graphic Design Warranty
For custom graphic design projects hired through our website or secondary platforms, we offer the following quality guarantees:
- 100% Originality Warranty: All custom design concepts, vector artworks, and logos are created from scratch. We guarantee that work delivered is original and free from unauthorized copyrighted elements.
- Technical Deliverable Standards: We guarantee print-ready files (CMYK, high DPI) and web-optimized vector formats (AI, EPS, SVG, PDF, PNG, JPG) standard to industry specifications.
- Post-Delivery Support Window: Every custom project includes a 30-day warranty period following final sign-off. During this window, we will fix minor file discrepancies, color output adjustments, or missing font/export formats free of charge.
4. Work Platform Order Guarantee
To provide complete payment security and peace of mind for custom hires, we encourage placing orders through our official freelance profiles. Project warranties and milestone protections are fully backed when managed via:
5. Policy Exclusions
What is Not Covered
- Major design direction changes requested after final milestone approval.
- Trademark registration failures resulting from third-party business name conflicts (we recommend legal trademark searches prior to design initialization).
- Errors introduced after project source files have been altered by third-party designers.
6. Contact & Claiming Warranty
If you experience any technical issues with your vector files or need minor fixes covered under your 30-day warranty, please reach out directly through our website contact page or via the messaging platform where your order was placed.
